Haselden Construction Turns Contract Risk into a Measurable KPI with IntelAgree
Haselden Construction proposes on a high volume of projects, and every proposal comes with a contract that needs a full review. Before IntelAgree, Chief Risk Officer Jarrod Fugate was reading each one from start to finish with no objective way to measure how negotiations actually reduce Haselden's risk exposure.
Whether it's an AIA contract, my contract or a custom owner contract, the risk score still reports the same for every single contract. It's very consistent and I like that it helps me use it as a KPI.
— Jarrod Fugate, Chief Risk Officer, Haselden ConstructionThe challenge
No objective measure of contract risk
Haselden reviews a high volume of project proposals, each requiring a full contract review. Chief Risk Officer Jarrod Fugate read every contract start to finish with no objective way to measure how negotiations reduce risk exposure, relying on memory-dependent processes to ensure critical provisions appeared in agreements.
The solution
AI review, risk scoring, and a playbook
IntelAgree deployed AI-powered contract review with risk scoring that applies uniform scores across all contract types and automatically flags missing provisions. Fugate uses the Microsoft Word add-in and playbook to insert standard protections consistently, with attribute prompts customized to Haselden's risk profile.
The results
Risk as a benchmarkable KPI
Haselden adopted risk scoring as a KPI framework to track negotiation impact from intake through execution, built a customized attribute library aligned with its risk profile, and enforced consistent standards across agreements.
"There are times where IntelAgree will read the contract for me and it'll tell me what's missing, and I'll go to the Word add-in, go to my playbook, and just add a section right then and there."
— Jarrod Fugate, Chief Risk Officer, Haselden Construction"Being able to add items from our playbook into the contract so that I'm consistent across the board — I think that's going to be a really powerful feature for us."
— Jarrod Fugate, Chief Risk Officer, Haselden Construction"I learned it fastest when I was navigating it myself and our implementation manager was watching my mouse clicks and telling me where to go."
— Jarrod Fugate, Chief Risk Officer, Haselden Construction"I saw the IntelAgree booth and stopped to talk to them and learn a little bit more. I actually brought my computer to them and asked if they could help me, and they helped me right there on the spot."
— Jarrod Fugate, Chief Risk Officer, Haselden Construction"Word of mouth goes a long way."
— Jarrod Fugate, Chief Risk Officer, Haselden Construction