TSG Refines Contract Processes & Boosts Self-Service with Post-Adoption Assessment.
Before, we were basically tracking everything on a spreadsheet. We wanted something to handle the basics like tracking end dates, reminders, expirations, etc. and IntelAgree checked all those boxes.
Before, we were basically tracking everything on a spreadsheet. We wanted something to handle the basics like tracking end dates, reminders, expirations, etc. and IntelAgree checked all those boxes.
— Paul Griffin, Chief Legal Officer, The Select Group (TSG)The challenge
Spreadsheets and a shared drive
TSG tracked contracts across a shared corporate drive that lacked centralized access and version control, with limited reporting that hindered tracking of specific client agreement categories. The team needed a cloud-based system integrated with Bullhorn CRM.
The solution
Centralized CLM and an adoption assessment
IntelAgree delivered centralized, cloud-based contract management with Bullhorn integration and configurable approval workflows. An eight-month adoption assessment realigned workflows to TSG's new industry-focused business model.
The results
Streamlined processes and greater self-service
TSG gained streamlined, automated approval workflows, vertical-specific contract visibility, and enhanced self-service capability, with an ongoing partnership delivering continuous improvements without version upselling.
"We initially rolled out IntelAgree to get a handle on all of our customer service agreements and all the statements of work for our clients."
— Paul Griffin, Chief Legal Officer, The Select Group (TSG)"Our previous approval process was email-based. Thankfully, all approvals flow through IntelAgree now, which gives the right people visibility."
— Paul Griffin, Chief Legal Officer, The Select Group (TSG)"Unlike off-the-shelf software products that are just milking for margin, IntelAgree is continuously improving without upselling for new versions."
— Paul Griffin, Chief Legal Officer, The Select Group (TSG)"The IntelAgree team, with their extensive knowledge of the system and its nuances, proved invaluable in helping us refine our process and configuration improvements."
— Abby Shackelford, Senior Corporate Counsel at TSG