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On-Demand Webinar

Why You're Underusing Your CLM Software (And How to Fix It)

Most contract teams run a fraction of what they bought. Lucy Bassli joins IntelAgree's product team to explain why adoption stalls after go-live, where AI is delivering real value in contracting right now, and how to get more out of the platform you already selected.

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Key Takeaways

What you'll learn

The software usually works. What separates the teams getting full value from the ones stuck running a slice of the platform is everything around it: the prep work, clear ownership, and the patience to train a new tool the way you would train a new hire.

The tool is rarely the problem

Lucy Bassli's read on CLM programs that disappoint is that expectations break before the software does. Clean templates, documented approval routing, and a real playbook have to exist before automation can carry them.

Run it as a program, not a project

Contract lifecycle management is little c, little l, little m: stakeholders, timelines, and systems that need ongoing ownership. Go-live starts the work, and change management is what earns the adoption.

AI is paying off in two places today

Post-signature search and data extraction have come a long way, and AI now works as a smart first pass on review and negotiation. Confidence comes from working with the output, not around it.

Video

Watch the full session

Lucy Bassli on where adoption actually breaks down, James Parks on why native AI architecture and shared contract context beat a stack of point solutions, and a live walkthrough from Michael Schacter and Maria Swerchowsky covering attribute setup with no model training, contract risk scoring, and one-click redlines inside Microsoft Word.

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Meet the Presenters

Hear from a legal operations advisor and the team building the product.

  • Lucy-Bassli

    Lucy Bassli

    CEO and Founder, InnoLaw Group. Spent years as a senior attorney at Microsoft overseeing contracting operations at a scale of hundreds of thousands of contracts a year. Author of Contracting Simplified, CLM Simplified, and The Simple Guide to Legal Innovation.

  • Kyle Myers

    Kyle Myers

    Chief Product Officer, IntelAgree. Moderates the conversation and pushes on the gap between what a CLM platform can do and what teams actually use.

  • James Parks

    James Parks

    Chief Data Scientist, IntelAgree. Walks through where AI agents and point solutions help, where they fall down on approvals and auditability, and why IntelAgree builds its AI natively.

  • Michael Schacter

    Michael Schacter

    Director of Product Management, IntelAgree. Covers what customers are getting from data extraction, negotiation support, and risk scoring, and how little input Saige Assist needs to start.

Get started with intelligent contract operations.

See IntelAgree on the agreements your team handles every day — not a canned demo. We'll show you exactly where AI-native CLM removes the manual work, keeps legal in control, and moves every contract faster, buy-side and sell-side.

  • Personalized 30-minute walkthrough of your top use case.
  • ROI estimate based on your contract volume and team size.
  • Direct line to an enterprise account team.

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